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E-commerce & Selling

Daraz Seller Account Verification Failing — Fixes (2026)

Updated 21 Jul 2026 Last checked 6 Aug 2026

Quick Answers

ProblemCommon causeFix
Verification rejectedBlurry documents or name mismatchRe-upload clear scans matching your PAN/bank name
Bank details not acceptedAccount name mismatchUse the bank account in the exact business name
Seller Center login loopSession/cookie issueClear cookies, try Chrome incognito, or reset password

Step 1: Register your seller account

  1. Go to seller.daraz.com.np and click ‘Become a Seller’.
  2. Register with your business email and phone.
  3. Choose the correct account type: personal or company.
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Step 2: Prepare verification documents

  1. Citizenship/passport scan (front and back, clear).
  2. PAN card or company registration certificate.
  3. Bank account details — the account name must match the business name exactly.

Step 3: Upload documents correctly

  1. Use clear, uncropped scans in the format Daraz asks for.
  2. All text must be readable; no reflections or shadows.
  3. Upload the same documents for seller verification as for payout verification.

Step 4: Fix the most common rejection reasons

  1. Name mismatch: your bank and PAN must match the seller account name.
  2. Blurry scan: re-photograph in daylight, flat surface.
  3. Expired document: check the validity date before uploading.

Step 5: Verify bank account for payouts

  1. Go to Seller Center > Finance > Bank Accounts.
  2. Add the bank account and enter the exact account holder name.
  3. If verification is done via micro-deposit, wait 1-2 working days and confirm the amount.

Step 6: Get unstuck on login loops

  1. Clear browser cache and cookies.
  2. Use the latest Chrome; disable extensions.
  3. Reset the password via the ‘Forgot’ link, then log in fresh.

Troubleshooting

ProblemCauseFix
Verification ‘in review’ for weeksBacklog or document issueContact Daraz seller support from Seller Center with your application ID
Cannot change bank account after rejectionPending stateWait for the rejection reason, then edit — do not create duplicate accounts
Phone number not acceptedNumber used on another accountUse a different number or recover the old account
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FAQ

Q: How long does Daraz seller verification take?

A: Usually a few working days after submission.

Q: Can I sell on Daraz as an individual?

A: Yes, individuals can sell with citizenship and PAN.

Q: When do Daraz payouts happen?

A: Payouts follow the settlement schedule in Seller Center — usually weekly after order completion.

Sources

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